Spike’s GDPR Notice
Spike Productions Limited
Spike Productions understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all clients and the people filmed or photographed and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Spike Productions Ltd
Registered address: Hunters House, Colborne Road, St Peter Port, Guernsey GY1 1EP.
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?
Personal data is defined by the Data Protection (Bailiwick of Guernsey) Law, 2017, as amended (the “Guernsey DP Law”) as ‘any information relating to an identified or identifiable individual’ and by General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR” and together with the Guernsey DP Law, the “DP Laws”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that Spike uses is set out in Part 5, below.
4. What Are My Rights?
Under the DP Laws, you have the following rights, which we will always work to uphold:
a) The right to be informed about my collection and use of your personal data.
This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
b) The right to access the personal data held about you. Part 10 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by Spike is inaccurate or incomplete. Please contact Warren Mauger using the details in Part 11 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to Spike using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
Further information about your rights can also be obtained from the Guernsey Data Protection Commissioner’s Office.
If you have any cause for complaint about Spike’s use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5. What Personal Data Do You Collect?
We may collect some or all of the following personal data (this may vary according to your relationship with us):
• Email address;
• Telephone number;
• Business name;
• Job title;
• Payment information; and
• Your physical image.
6. How Do You Use My Personal Data?
Under the DP Laws, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
• Providing and managing your account.
• Supplying my services to you. Your personal details are required in order for us to enter into a contract with you.
• Personalising and tailoring our services for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with invoices by email and/or post.
• Identifying images in our archive.
7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for a maximum period of fifteen years.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in Guernsey. This means that it will be fully protected under the DP Laws.
9. Do You Share My Personal Data?
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in and administrative or out-of-court procedure.
We may share transaction data with our payments services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
Otherwise, we will not share any of your personal data with any other third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask Warren Mauger for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.
We will respond to your subject access request within one month of receiving it.
Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: [email protected]
Telephone number: 07781 126708
Postal Address: Hunters House, Colborne Road, St Peter Port, Guernsey, GY1 1EP
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change the business in a way that affects personal data protection.
Any changes will be made available on our website at www.spikeproductions.co.uk.